Privacy Policy

Last updated: 2025-10-05

This Privacy Policy explains how [Company legal name] (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you use RobotBets (the “Service”). We process personal data in compliance with applicable data protection laws, including the EU/EEA General Data Protection Regulation (GDPR) where applicable.

1. Data Controller

Controller: [Company legal name], [Address]. Contact: info.robotbets@gmail.com. If appointed, our Data Protection Officer (DPO) can be reached at the same address.

2. Personal Data We Collect

  • Account & Identity Data: name, username, email, password hash, age/age‑gate confirmation.
  • Billing Data: payment method tokens (handled by our payment provider), invoices, VAT/Tax details.
  • Usage & Log Data: IP address, device and browser info, timestamps, pages viewed, feature usage, events, crash/error logs.
  • Communications: support messages, feedback, email preferences.
  • Marketing & Cookies Data: cookie identifiers, analytics events, referral/UTM data, consent records.
  • Content You Provide: settings, filters, saved models/alerts, and any data you upload.

3. Purposes & Legal Bases (GDPR)

  • Provide the Service and account management – performance of a contract (Art. 6(1)(b)).
  • Payments, billing, fraud prevention – performance of a contract and our legitimate interests (Art. 6(1)(b), 6(1)(f)).
  • Service improvement, analytics, security, debugging – legitimate interests (Art. 6(1)(f)).
  • Marketing communications – consent, where required (Art. 6(1)(a)); you may withdraw consent at any time.
  • Legal compliance – to comply with legal obligations (Art. 6(1)(c)).

4. Cookies & Similar Technologies

We use cookies and similar technologies for essential functions, analytics, and (where enabled) marketing. See our Cookie Policy for details and controls.

5. Data Sharing

We share personal data with trusted recipients as needed to operate the Service:

  • Hosting and infrastructure providers;
  • Payment processors (we do not store full card numbers);
  • Analytics, logging, and error‑tracking providers;
  • Email and in‑app messaging providers;
  • Professional advisors and auditors; and
  • Authorities when required by law or to protect rights and safety.

6. International Transfers

Where data is transferred outside the EU/EEA/UK to countries without an adequacy decision, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses, and implement additional measures where necessary.

7. Data Retention

We retain personal data for as long as needed for the purposes above: account data for the life of the account; billing records for statutory periods; logs and analytics for operational periods (typically 6–24 months) unless a longer period is required by law or for security, fraud prevention, or dispute resolution.

8. Your Rights (GDPR/UK GDPR)

Subject to conditions and exemptions, you have the right to request access, rectification, erasure, restriction, portability, and to object to processing. Where processing is based on consent, you may withdraw consent at any time. To exercise rights, contact info.robotbets@gmail.com. You also have the right to lodge a complaint with your supervisory authority.

9. Security

We implement technical and organizational measures designed to protect personal data, including encryption in transit, access controls, least‑privilege practices, and regular monitoring. No method of transmission or storage is 100% secure.

10. Children

The Service is intended for users 18+. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us to have it removed.

11. Automated Decision‑Making

Our models generate statistical outputs and rankings. We do not make legal or similarly significant decisions solely by automated means without human involvement.

12. Communications & Marketing

You can manage email preferences in your account or by using unsubscribe links. Transactional messages (e.g., receipts, important service notices) are not marketing and will still be sent.

13. Changes to this Policy

We may update this Policy. We will post changes here and, where appropriate, notify you. Continued use of the Service after an update means you accept the revised Policy.

14. Contact

For privacy inquiries, contact info.robotbets@gmail.com.

This template is provided for convenience and does not constitute legal advice. Please customize controller identity, processors, and retention schedules to your operations.